![]() To ease the job of all support teams and maintenance technicians, we've introduced an exciting new feature in all the "smart readers" firmware (aka all /RDR and RFID Scanner products). You know the scene in the movie where the support guys are desperately trying to help a customer configuring a very specific product, only to discover minutes after that the customer has a totally different product in hands? Since SpringCard offers a very wide range of products, and since most products look the same (well, there's nothing that resembles more closely an OEM NFC/RFID device than another NFC/RFID device), we experience this frequently. Our customer's technicians sometimes face the same situation, when they come to the field and don't know whether a colleague has already upgraded a firmware, uploaded a new configuration, or not. ![]()
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May 2023
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